Quotations take three days
The enquiry sits in an inbox, someone reads the drawing, someone else checks rates, and the buyer has already been quoted by two others.
From the RFQ that lands at 11pm to the payment that clears six weeks later, a manufacturing business runs on handovers. We automate the handovers and connect the systems on either side of them.
Four things we hear in almost every first conversation in this sector.
The enquiry sits in an inbox, someone reads the drawing, someone else checks rates, and the buyer has already been quoted by two others.
A customer asks where his order is and the salesperson walks to the shop floor to find out.
The material is discovered missing on the day it is needed, not the week before.
Someone calls each customer, or nobody does and the customer calls you.
Each step is a handover today. Each one is a place where something gets dropped.
Most clients start with one of these and add the next once it is earning its keep.
Incoming enquiries are read wherever they arrive. Line items, grades, quantities, tolerances and delivery dates are extracted and put in front of your estimator as a checked draft.
Requirements are matched against your rate structure, margins and terms, and a quotation draft is prepared in your format for approval.
An approved order releases automatically into production with the job card, quantities and promised date, so nothing is re-keyed.
Stock levels are watched against consumption and open orders, and reorder alerts go out while there is still time to act.
Customers are told when their order ships, with the docket number, without anyone making a call.
Payment reminders run on schedule and the owner gets the day's picture without asking for it.
Yes, and it matters more. Custom work means every enquiry needs reading and interpreting, which is exactly the task that eats estimator time. The agent prepares the draft; your estimator keeps the judgement.
That is the normal case. Text is extracted directly from digital PDFs, and scanned or photographed drawings are read with OCR. Anything the system cannot read confidently is flagged rather than guessed.
Usually. We connect to Tally, Busy, Zoho, SAP Business One and Excel-based systems. Where there is no API we work through scheduled exports.
No two businesses in this sector run the same way. Tell us how yours works and we will show you which part is worth automating first.