Understands your context
Trained on your products, rates, terms and the way your business actually talks to customers.
AI agents that do more than answer
Most AI tools reply to a message and stop there. Our agents understand your business context, use your systems, complete defined tasks and bring the important decisions back to your team.
What an agent actually does
Every agent follows the same shape: it understands what arrived, decides what should happen, acts inside your systems, and escalates anything it should not decide alone.
- Customer or enquiryAny channel
- OrchestratorWorks out what this is
- Specialist agentSales, quotation, support
- Business systemCRM, ERP, accounts
- Action & replyOr handover to a person
Uses your systems
Reads and writes in the CRM, ERP and accounting tools you already run.
Performs defined tasks
Creates records, drafts quotations, sends reminders, updates status — real work, not just replies.
Triggers workflows
One completed action starts the next, so nothing waits for a person to notice it.
Communicates properly
In the customer's language and your company's tone, on the channel they chose.
Escalates decisions
Pricing exceptions, complaints and anything unusual go straight to a human.
The six agents
Most clients start with one. The rest become cheaper to add once the foundations are in place.
AI Sales Agent
Picks up every enquiry from WhatsApp, your website, email and marketplaces, asks the qualifying questions your salespeople would ask, creates the CRM record and keeps the follow-up sequence running until the customer responds or the lead is closed.
- Connects
- CRM, WhatsApp Business, website forms, email, IndiaMART and similar portals
- Benefit
- Enquiries answered within seconds at any hour, and follow-ups that happen whether or not anyone remembers
- Qualifies against your own criteria
- Assigns by territory, product or value
- Stops chasing the moment a customer replies
- Flags high-value enquiries for immediate human attention
AI Quotation Agent
Reads incoming RFQs, enquiry emails and specification sheets, extracts quantities, materials, grades and delivery requirements, matches them against your rate structure and prepares a quotation draft for your approval.
- Connects
- Email, ERP, price lists, product masters, CRM
- Benefit
- Quotation turnaround drops from days to hours, without anyone retyping a specification
- Handles PDF, image and message-based RFQs
- Flags anything it is unsure about instead of guessing
- Applies your margins and terms
- Never sends a price without human approval
AI Customer Support Agent
Answers the routine questions that fill your team's day — price, availability, delivery timelines, order status, GST and documentation — using your own catalogues and SOPs as the source.
- Connects
- WhatsApp, website chat, knowledge base, order and dispatch data
- Benefit
- Your team stops repeating itself and customers stop waiting for basic answers
- Answers in English, Hindi and regional languages
- Pulls live order status where connected
- Hands over to a person with full context
- Says it does not know rather than inventing an answer
AI Operations Agent
Watches the work in progress — orders, tasks, stock levels and internal approvals — moves items between stages and raises a flag before something becomes a problem.
- Connects
- ERP, inventory, task and project tools, email
- Benefit
- Fewer dropped tasks, fewer shortages discovered at the last minute
- Alerts on stock below reorder level
- Routes tasks with owners and due dates
- Chases internal approvals
- Escalates delays before the customer notices
AI Finance Agent
Runs the reminder and collections cycle consistently, reconciles what has come in, and prepares the finance MIS that usually eats the first days of every month.
- Connects
- Tally, Zoho Books, Busy, bank statement exports, CRM
- Benefit
- Money arrives sooner, and the chasing stops depending on someone's mood
- Polite, scheduled payment reminders
- Escalation ladder you define
- Receivables ageing on demand
- Monthly MIS prepared automatically
AI Management Agent
Gives the owner a straight answer about the business — today's enquiries, this month's collections, which quotations are stuck — without waiting for someone to build a report.
- Connects
- CRM, ERP, accounts, operations data
- Benefit
- You stop depending on employees for routine information about your own company
- Daily summary on WhatsApp or email
- Plain-language questions on your own data
- Alerts when a number moves the wrong way
- Works from the systems you already run
Human-in-the-loop, by design
AI handles routine work. Your team remains in control of important decisions. That is not a limitation we apologise for — it is the reason these systems survive contact with a real business.
Approval gates where money is involved
No price, discount or commitment goes to a customer without a person approving it.
Confidence limits
When an agent is unsure — an unusual specification, an angry customer — it stops and hands over rather than guessing.
Full audit trail
Every action is logged with a timestamp and a reason, so you can always see what happened and why.
Override at any point
Your team can take over a conversation or reverse an action at any time, without calling us.
Questions about AI agents
How is an AI agent different from a chatbot?
A chatbot answers questions. An agent does work — it reads an enquiry, creates the CRM record, prepares the quotation draft and schedules the follow-up. The conversation is only the visible part.
What stops the agent from doing something wrong?
Defined limits. Each agent has a specific job, specific systems it can touch and specific actions it may take alone. Anything outside those limits stops and waits for a person. Every action is logged.
Can it work in Hindi or Marathi?
Yes. Customer-facing agents handle English, Hindi and major regional languages, which matters when your buyer prefers to type in his own language.
Do we need a large IT team to run this?
No. Most clients have no dedicated IT team. We build, deploy and support the system, and your team works through interfaces they already know — WhatsApp, email, your CRM.
Which part of your week should an agent take over?
Tell us the task your team repeats most often. We will tell you honestly whether an agent is the right answer, and what it would take to build.